I’m a UX and interaction designer who turns research and insights into intuitive, user-centred experiences. I work closely with product, research, and engineering teams to solve complex problems, prototype solutions, and iterate designs that deliver real impact for both users and organisations.
Experience
Lloyds Banking Group
UX Designer
January 2025 – Present
- Lead end-to-end design of payment journeys, driving usability and behavioural change.
- Collaborate across UX, product, and engineering to align on user needs, feasibility, and business goals.
- Facilitate workshops, define hypotheses, and validate solutions through research and analytics.
- Deliver accessible, responsive prototypes and high-fidelity designs ready for browser and native app development.
Our Future Health
Senior Digital Product Designer
October 2022 – December 2024
See responsibilities
- Led design of digital products to improve engagement and conversion rates.
- Translated research insights into validated solutions through prototyping and testing.
- Partnered with cross-functional teams to shape strategy and ensure accessible, scalable design.
- Contributed to design system development and mentored designers across teams.
NHS Digital
Senior Interaction Designer
Jan 2022 – September 2022
See responsibilities
- Developed strategic, user-centred solutions supporting government priorities.
- Facilitated ideation and alignment workshops across organisations and disciplines.
- Mentored designers and promoted design best practice across the NHS community.
Interaction Designer
March 2020 – December 2021
See responsibilities
- Designed accessible, user-centred services improving access to health information.
- Created responsive HTML prototypes and contributed components to the NHS design system.
Vistaprint
Visual Designer
October 2018 – February 2020
Cameron Ross Design
Graphic Designer
September 2015 – September 2018
Education
London South Bank University
BSc (Hons) Product Design
First Class Honours
September 2009 – June 2013
- Design thinking
- Sustainable design
- Communications design
- Computer aided design